Shift mode
Several alerts at once. Decide what to work first and how to treat each one.
Real shifts are not one alert at a time. Several land together, and the order you work them in matters as much as your verdict on each. Pick a shift, put the alerts in the order you would work them, then choose how to treat each one.
Easy · 6 alerts
Morning rush
It is 09:10. Six alerts arrived while you were getting your first coffee. The severity label helps, but it is not the whole story.
Not tried yet
Medium · 6 alerts
Night shift
It is 02:40 and the office is empty. Six alerts arrived in twelve minutes and you are the only analyst on.
Not tried yet
Hard · 6 alerts
Patch week
Friday afternoon before a long weekend. Labels and reality do not always match here, so decide what is really urgent.
Not tried yet
Found something confusing or unrealistic?