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Malware

Malware detection playbook

Find out whether harmful code actually ran, and how far it got.

Use this when: An antivirus or EDR alert, a suspicious file hash, or an Office program starting a script.

Steps

0 of 6 ticked

Signs it is real

  • Office app starts PowerShell
  • Hidden or encoded command lines
  • Unsigned program from Downloads
  • Connection to a new address seconds after start

Signs it is harmless

  • Detection is a test file (EICAR)
  • A training or test record explains it
  • Quarantined with no execution and no network activity

Escalate when

  • It executed and reached the network
  • The EDR only detected and did not block
  • More than one machine is affected

Common mistakes

  • Trusting 'quarantined' without checking whether it ran first
  • Not checking the file hash
  • Not asking how the file got there

Tools you will use

EDR / antivirus consoleProcess treeIntel lookup

Practice with this playbook

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