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Glossary

Plain-English meanings for the words you will see in alerts, logs and playbooks.

Alert
A warning raised by a security tool that something might be wrong. An alert is a question, not a conclusion.
Asset inventory / CMDB
The list of company machines and who owns them. Check it to find out what a host is for.
Audit log
A record of who did what to a system, such as changing a permission.
Beaconing
A program contacting its controller at regular intervals, like a heartbeat.
e.g. A connection every 60 seconds
Brute force
Trying many passwords until one works.
Bucket (cloud storage)
A container for files in the cloud. A public bucket can be read by anyone on the internet.
Business email compromise (BEC)
Fraud where an attacker uses a hijacked or fake email account to trick staff or suppliers into sending money.
C2 / command and control
The server an attacker uses to send orders to infected machines.
Change window
A pre-approved time when planned work, such as a scan or maintenance, is allowed to happen.
Credential harvesting
Collecting usernames and passwords, usually through a fake login page.
DLP
Data Loss Prevention. Tools that spot sensitive files leaving the company.
EDR
Endpoint Detection and Response. Software on computers that records what programs do and can detect or block threats.
EICAR
A harmless 68-byte test file that antivirus tools are designed to flag, used to check they work.
Encoded command
A command hidden as scrambled text (often Base64) so it is hard to read. Common in malicious PowerShell.
e.g. powershell -enc ...
Escalate
Hand a case to a more senior analyst or another team because it needs more skills, authority or speed than L1 has.
False positive
The alert fired, but the activity is harmless or expected.
e.g. A scheduled vulnerability scan.
Handover
The notes an analyst leaves for the next shift: what is closed, what is open and what to watch.
Hash
A fixed-length fingerprint of a file. Two files with the same hash are the same file, so a hash lets you look up a file safely.
e.g. MD5, SHA-1, SHA-256
Impossible travel
Two sign-ins from places too far apart to travel between in the time. It can mean stolen credentials, or just a VPN.
Insider risk
Harm that comes from someone with legitimate access, on purpose or by accident.
IOC / indicator
A clue that points to an attack, such as an IP address, domain, file hash or file name.
e.g. 198.51.100.200
Isolate (host)
Cutting an infected machine off from the network to stop the problem spreading, while keeping it on so evidence is kept.
L1 / L2
Support levels in a SOC. L1 triages alerts, L2 investigates deeper and responds to incidents.
Log
A record of something that happened on a system, such as a login, a web request or a blocked connection.
Look-alike domain
A web address that is nearly the same as a real one, to fool people.
e.g. harborpine-hr.test instead of harborpine.test
Macro
A small program inside an Office document. Attackers abuse macros to run commands when a document is opened.
MFA
Multi-factor authentication. A second proof of identity, such as a code or an approval on a phone, on top of a password.
MFA fatigue
Spamming someone with approval prompts until they tap Approve just to make them stop.
On-call
An engineer on a rota who is contacted out of hours to fix urgent problems.
Persistence
Something an attacker sets up to keep access after being found, such as a new MFA device or a forwarding rule.
Phishing
A fake message that tricks someone into giving away logins or money, or opening something harmful.
Playbook / runbook
A checklist that tells an analyst what steps to take for a type of alert.
Port scan
Checking many network ports to find which services are open. Attackers and security teams both do it.
Process tree
A view of which program started which other program. A Word document starting PowerShell is a red flag.
Quarantine
Antivirus moving a suspicious file to a safe place where it cannot run.
Severity
How serious an alert might be: critical, high, medium or low. It is a starting point, not the final answer.
SIEM
Security Information and Event Management. A system that collects logs from everywhere and lets analysts search them and raises alerts.
SLA
Service-level agreement. The time targets for responding to alerts, usually shorter for higher severity.
SOC
Security Operations Center. The team that watches for, investigates and responds to security alerts.
SPF / DKIM / DMARC
Email checks that prove a message really came from the domain it claims. A failure on a message pretending to be from your company is suspicious.
SQL injection
An attack that sneaks database commands into a web form or URL to read or change data.
e.g. ' OR 1=1--
Threat feed
A list of addresses, domains and files that researchers have flagged as dangerous.
Triage
Quickly looking at an alert to decide how serious it is and what to do with it. This is the main job of a Level 1 analyst.
True positive
The alert was right: something harmful or against policy really happened.
e.g. A brute-force attack that got in.
VPN
A secure tunnel to the company network. It makes a user's traffic appear to come from the VPN's exit address.
WAF
Web Application Firewall. Blocks harmful web requests before they reach a website.

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